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Ultrasound Repair & Support Services

Whether you need transducer repairs, remote diagnostics, or hands-on training, Solutech provides ultrasound service solutions that minimize downtime and maximize system reliability.

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Ultrasound Probe Repair

Probes are one of the most common points of failure in ultrasound systems, and Solutech specializes in repairing them with proven results. Our capabilities cover a wide range of transducer types, including:

  • TEE
  • Matrix
  • Volumetric
  • Curved
  • Linear
  • Endocavity
  • Doppler

And while probes are a frequent repair need, Solutech also provides broader ultrasound system service and support to keep your equipment performing at its best.

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High Standards, Proven Results

85% repair yield and <1% Dead on Arrival (DOA) rate

Our numbers speak for themselves. Most probes we service are successfully repaired, and almost none fail on arrival. Every unit is handled by IPC-certified technicians, tested for image quality, and delivered with a full discovery report so you know exactly what was done.

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Only Pay When We Fix It

We provide free evaluations so you can make repair decisions with confidence. If we can’t fix it, you don’t pay a thing.

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Loaner Equipment Available

We maintain a ready pool of loaner ultrasound probes and equipment, ensuring you can keep patient care on schedule while repairs are completed.

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Repairs in Days, Not Weeks

Our average turnaround is just three days, so you can reduce downtime and return to full operations faster.

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Warranty Protection on All Repairs

Every repair is supported by a 180-day warranty, giving you added assurance and peace of mind.

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Remote Ultrasound Diagnostics & Support

Fast, accurate answers without leaving your lab

Pinpoint ultrasound problems quickly with Adepto®-driven remote diagnostics. Most issues can be diagnosed in just a few minutes, saving time and helping your team move straight to repair.

Benefits of remote diagnostics:

  • Free access with no service contract required
  • Diagnosis in an average of just 3 minutes
  • 93% first-time accuracy across ultrasound systems and probes
  • Step-by-step guidance for replacement part installation
  • Expert support focused on reducing downtime and lowering the total cost of ownership
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Learn to Service Your Own Ultrasound Equipment

Ultrasound repair is only part of what we do. Solutech also offers specialized training, including the Philips Epiq course, to help teams service equipment confidently in-house and reduce downtime.

Training topics include:

  • Theory of ultrasound system operation
  • System of mechanics
  • Hands-on troubleshooting techniques
  • Assembly and disassembly
  • On-site repair procedures
  • Adepto® software integration
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Service Tips Video Library

Quick insights from our engineers to keep your ultrasound systems running strong.
Explore real-world ultrasound repair tips, troubleshooting guidance, and insider know-how directly from the Solutech team.

Understanding Diagnostic Access Codes

Spotting Common Ultrasound Probe Failures

How to Identify Counterfeit Parts

See more on our Youtube channel

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Need an Ultrasound Repair?

Take the first step toward reliable repairs with a free evaluation.

Contact a Solutionist