Radiation Oncology Software Support | ARIA & Eclipse
Radiation Oncology Software Support

ARIA & Eclipse Oncology Software Support

ARIA and Eclipse software support that helps radiation oncology teams reduce disruption, improve visibility, and stay focused on patient care.

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Stable Oncology Software Means a Stable Clinical Workflow

ARIA and Eclipse power the oncology ecosystem, from planning to delivery to documentation. When software access, data, or workflow tools are not dependable, the impact is not theoretical. It can create delays and uncertainty for teams working hard to keep critical care on schedule.

The right support adds visibility, reduces disruption, and helps upgrades align with clinical and IT readiness rather than forcing rushed decisions. At Solutech, our commitment is simple: support that reduces pressure on your team so you can stay focused on patients, not software.

Practical Support for Radiation Oncology Systems

Flexible Coverage Across Versions
Support can align to your current version, including legacy environments no longer supported by the OEM.

Workflow Troubleshooting
Resolution support for issues that interrupt planning, documentation, and daily operational flow.

Proactive Database Monitoring
Daily monitoring of critical database logs helps surface issues early and guide next steps.

Infrastructure Guidance
Direction on environment options like Citrix, third-party independent networks, and cloud-based approaches based on your needs and constraints.

Support Across OIS and Treatment Planning Systems

ARIA and Eclipse support different parts of the same high-stakes workflow. Solutech brings OEM-trained application expertise and proactive monitoring to both, helping teams protect continuity across the systems that guide documentation, planning, and delivery.

ARIA

Record, verify, document, coordinate.
ARIA connects patient records, scheduling, documentation, imaging, and dose verification. Solutech supports ARIA versions 8.6 through the current release, with monitoring and guidance for access, permissions, database, and workflow concerns.

Eclipse

Plan, calculate, evaluate, prepare.
Eclipse supports the treatment planning process, including the calculations used to guide radiation delivery while limiting exposure to healthy tissue. Solutech helps teams address issues that affect planning, evaluation, and treatment preparation.

Eclipse

Plan, calculate, evaluate, prepare.
Eclipse supports the treatment planning process, including the calculations used to guide radiation delivery while limiting exposure to healthy tissue. Solutech helps teams address issues that affect planning, evaluation, and treatment preparation.

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Software Environments
Built Around Your IT Reality

Every radiation oncology department has different network, security, and upgrade needs. Solutech helps teams evaluate the right path for ARIA and Eclipse, from hospital-network configurations to independent or cloud-based environments.

Citrix Solution for
ARIA v16+

Keep ARIA and Eclipse connected to the hospital network while giving workstations a path to supported Windows versions and regular security updates. For teams that want to modernize without fully separating from existing infrastructure, Citrix can provide a practical bridge.

Third-Party Independent Network Solution

Move legacy systems into an independently managed network to reduce pressure on hospital IT. This path can make sense when older environments need continued oversight, but internal IT teams are limited by security, maintenance, or governance concerns.

Cloud-Based
Network Solution

Host servers and Eclipse workstations outside the hospital network with a cloud-based model. Teams considering this approach often want to reduce internal infrastructure demands while keeping security, backups, and access planning clearly defined.
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More Control
Than OEM-Only Support

Choosing an independent software support partner should not feel like a risk. Solutech gives radiation oncology teams experienced application support, flexible coverage, and a practical path forward when OEM timelines do not match clinical, IT, or budget realities.

Keep control of your upgrade timeline

Support for older ARIA environments helps your team plan around readiness, not pressure.

Keep control of your upgrade timeline

Support for older ARIA environments helps your team plan around readiness, not pressure.

Reduce software
support costs

Software agreements average 30%–40% less than OEM software support contracts.

Get more than basic troubleshooting

Service models may include software assessments, network planning, remote diagnostics, on-site assistance, hosting, and technical support.

Plan around EOL and EOS with confidence

End of Life or End of Support should start a strategy conversation, not force a rushed decision.

Work with specialists who understand oncology software

ARIA and Eclipse are not general business systems. They support critical workflows tied to patient care, planning, and documentation.

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Need support for your
ARIA or Eclipse Environment?

Tell us what version you’re running and what your team is trying to solve. We’ll help you identify the right next step, whether that’s troubleshooting, monitoring, infrastructure guidance, or a broader support conversation.

Radiotherapy Support: 1.800.320.4332

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