We are the Solutionists.
Whatever you need fixed. Whenever you need it. Wherever you need it. If you want the right repair or the right part, get an always-on, patient-focused, quality-driven Solutionist on it.
140+
Solutionists in our network
1:5
Solutionist-to-machine ratio
100K+
pieces of equipment repaired
trusted by
300+
provider organizations
“They go the extra mile. I have had direct experience with their parts support over the phone as well as on-site support. They have always been awesome to work with.”
— Morrie Ghattas, Bay Area Hospital
>97%
uptime guarantee for Radiation Oncology repairs.
Ultrasound equipment
85% repair yield with a low 2% DOA rate
Meet the Solutionists.
- The machines behind the machines.
Not just anyone works on critical Radiotherapy and Ultrasound machines. It takes an always-on, patient-focused, quality-driven team with an unwavering speed to certainty commitment. Got a minute? Get to know our Solutionists.
Meet Juan Morales
Service Team Solutionist
Juan is a true unicorn in that he’s uniquely qualified to work on all major LINAC modalities. It’s not surprising to find him working through the day and into the night, wrapping up repairs at 2 a.m. so patient treatments can begin at 5:30 a.m. Patient care is our priority. It’s Juan’s too. He’s a Solutionist, after all.
Meet Renate Neal
Regulatory Manager
Overseeing the ISO 9001 and IS0 13485 certified requirements of the quality management systems, Renate is a critical voice of our team. She leads the team through ISO audits, continuous improvement projects, and other quality initiatives. As quality touches all aspects of our business, she and her team ensure our quality standards are met.
Meet Luc Phan
Senior Technician
With an illustrious 13-year career, Luc is nothing short of an expert extraordinaire at navigating the intricacies of ultrasound troubleshooting, diagnostic prowess and repairs. By pushing the boundaries, he finds higher-quality, lower-cost solutions for every customer. We wouldn’t expect anything less. He’s a Solutionist.