Ultrasound Repair & Support Services
Whether you need transducer repairs, remote diagnostics, or hands-on training, Solutech provides ultrasound service solutions that minimize downtime and maximize system reliability.
High Standards, Proven Results
Our numbers speak for themselves. Most probes we service are successfully repaired, and almost none fail on arrival. Every unit is handled by IPC-certified technicians, tested for image quality, and delivered with a full discovery report so you know exactly what was done.
Reliable Ultrasound Repair Solutions
Ultrasound Probe Repair
Probes are one of the most common points of failure in ultrasound systems, and Solutech specializes in repairing them with proven results. Our capabilities cover a wide range of transducer types, including:
- TEE
- Matrix
- Volumetric
- Curved
- Linear
- Endocavity
- Doppler
And while probes are a frequent repair need, Solutech also provides broader ultrasound system service and support to keep your equipment performing at its best.
Remote Ultrasound Diagnostics & Support
Fast, accurate answers without leaving your lab
Pinpoint ultrasound problems quickly with Adepto®-driven remote diagnostics. Most issues can be diagnosed in just a few minutes, saving time and helping your team move straight to repair.
Benefits of remote diagnostics:
- Free access with no service contract required
- Diagnosis in an average of just 3 minutes
- 93% first-time accuracy across ultrasound systems and probes
- Step-by-step guidance for replacement part installation
- Expert support focused on reducing downtime and lowering the total cost of ownership
Learn to Service Your Own Ultrasound Equipment
Ultrasound repair is only part of what we do. Solutech also offers specialized training, including the Philips Epiq course, to help teams service equipment confidently in-house and reduce downtime.
Training topics include:
- Theory of ultrasound system operation
- System of mechanics
- Hands-on troubleshooting techniques
- Assembly and disassembly
- On-site repair procedures
- Adepto® software integration
What Our Clients Are Saying
“We have an excellent working relationship with Mike and the team at Solutech, and have been working with them for over 10 years. As a Biomedical Engineering unit, Solutech has been a vital supplier of ultrasound parts, technical support, and service training. Their technical support is beyond excellent, and they have worked with us on quite a number of critical time sensitive ultrasound repairs. They always have the correct parts on hand and are willing to send them to us. The turn-around time for receiving these parts is remarkably fast, which has drastically minimized our equipment downtime. Solutech also provides probe repair and direct replacement, which also has saved our facility a lot of money. We would highly recommend hospitals to work with Mike and the team. Not only are they knowledgeable, but they understand the pressures associated with equipment downtime and have mastered the relationship with in-house biomed staff. They are very professional and even follow up after the repair is successful to confirm we are still OK, which we really appreciate. We look forward to working with them again on the next repair and will continue to do so in the years to come. Thank you, Mike!”
Alex MacNeill, B.Eng, CET
Biomedical Engineering Department
AVC/UPEI – Canada
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